Refund Policy
At Suni Kirana Pasal, we strive to provide high-quality marketing services tailored to meet your business needs. Customer satisfaction is our top priority, and we are committed to delivering effective solutions. However, if you are not satisfied with our services, please review our refund policy below.
Eligibility for Refunds
- Initial Consultation Refund: If you decide not to proceed with our services after the initial consultation, we offer a full refund for any consultation fees paid. Requests for refunds should be made within 7 days of the consultation.
- Service-Based Refunds: For ongoing or long-term marketing services, partial refunds may be available under certain conditions. Refunds will be considered on a case-by-case basis and are typically only issued if:
- Agreed-upon services were not delivered.
- There were significant delays or failures in communication.
- Non-Refundable Services: Please note that certain services, such as customized strategies, SEO work, and paid advertisements, are non-refundable once they have been initiated, as they require significant time and resources.
Refund Request Process
- Step 1: Contact our support team via phone or email with your order details and a description of the issue.
- Step 2: Our support team will review your request and respond within 3-5 business days.
- Step 3: If approved, refunds will be processed within 7 business days and issued back to the original payment method.
Contact Information
If you have any questions or would like to request a refund, please contact our support team:
- Phone: +982-735-6935
- Email: nisandahal321@gmail.com
Thank you for choosing Suni Kirana Pasal. We are committed to helping your business grow and appreciate your trust in our services.